Return & Exchange Policy

Minimal Exposure prides itself on quality and timeless garments. With all of your purchases we hope to provide the best possible shopping experience too. In the unlikely event that you are not completely satisfied you can return your purchases (excluding international customers) for store credit to us in their original condition.

As we are a very small company, returns are subject to a 5% restocking fee. You may exchange an item, if there is something else in stock you wish for. Exchanges are not subject to a re-stocking fee. We don't offer cash refunds at this time nor do we accept returns for items on sale or promotion.

To return or exchange an item:

  • The items must be returned in its original packaging and swing tag.
  • Items should be clean (no deodorant, perfume or make-up stains)
  • Items should be unworn, unwashed and undamaged.
  • Garments are to be returned within 5 days of receiving it.

Items returned to us in a non-sellable condition will not be eligible for store credit and may be sent back to you, at your expense.

How to return an item:

  • Log in to your account and access your “Orders History”
  • Select the order from which you want to return an item.
  • Select the product(s) that you wish to return by checking the box next its name(s).
  • Please add an explanation in order for our support team to better understand why you are wanting to return the item.

Once the form is complete, select “Make Return Merchandise Authorisation slip” and a request for a return will be issued. The request appears as “Waiting for confirmation” in your “Return Merchandise Authorization” page, which is accessible from your account page. You will be kept in the loop on the status of your return throughout the process, as well as instructions on how to return the items to us. 

Kindly note, for the time being we are unable to offer free shipping for items being returned. Returning of purchases will be at your own expense, until further notice. 

Please contact us at support@minimalexposure.co.za if you require any further assistance, we'd be happy to help!